Block Paving Surfaces Terms & Conditions

The following are our terms & conditions for block paved surfaces that we install.

 

1. Without prejudice to any remedies that the company might have in the cancellation of an order by the purchaser, the company reserves the right to recover such costs that have occurred, however incurred.
2. JS Paving Ltd shall not be held responsible for the minor departures from the contract specifications or drawings made necessary by site conditions or unforeseen circumstances.
3. JS Paving Ltd will endeavour to make the new surface as level as practically possible. A tolerance of 20mm per m² is allowed.
4. In addition to its statutory obligations, JS Paving Ltd, warrants a 5 year period on completion of the contract and will make good, free of charge, any defects which are due to faulty workmanship or materials, provided the facility is treated with reasonable care and any maintenance instructions have been adhered to. Written notice of any claim against this warranty must be received within 14 days of the warranty period.
5. JS Paving Ltd cannot be held responsible for the on-going structural or matrix condition of existing surfaces, or new surfaces laid by others.
6. It is the responsibility of the buyer to inform JS Paving Ltd of any existing and unwanted pooling prior to the installation of block paving. Whilst every effort will be taken to remove any reported pooling, JS Paving Ltd can accept no responsibility for standing water or other drainage issues on existing surfaces or new surfaces laid by others.
7. It is important to note that the block paving installation is only suitable for use where the maximum weight of a vehicle using the surface does not exceed 2.5 tonnes and as such, the warranty will not extend to such circumstances.
8. The guarantee does not cover the following:-
   Damage caused by forceful impact, point loading (inc. high heels), other mechanical damage and excessive usage.
   Damage caused by stones in tyres or dry steering.
   Damage or staining caused by chemicals, solvents (general external agents).
   Damage caused by repairs made to, or adjacent to, the surface or underlying structural layers.
   A decrease in permeability caused by ingress of dirt, fine materials or other causes.
   Mineralogical variations (this includes rust spotting) in the aggregate, which have an effect on its aesthetical or, physical or mechanical properties.
   Damage as tree roots and deformation of any under laying structural layers or sink-age. Whilst resin bound surfacing is porous, it is only as porous as the natural soils will allow and in some circumstances will puddle for a short until it is allowed to disburse.
   Hairline fractures may occur in very infrequent cases. This does not affect the overall performance of the surface and cannot be regarded as a defect. Any severe cracking forming within the surface will be mass filled by the company.
   The nature of the materials and processes used make it unavoidable that apparent variation in texture and colour of the surface material may occur. Whilst every possible care will be exercised, the company cannot guarantee colour and texture matching closer to tolerances than those inherent in the materials and processes used. Once the surface is laid over a period of time it will lose its shine and give you a natural, matte stone finish.
9. JS Paving Ltd will not be held responsible for the area while off site during the drying stage. The property owner will be responsible for ensuring safety and protecting the surface.